Despite the straightforward login process, users may occasionally encounter issues. Here are some common problems and their solutions:
If you receive an error message stating that your email or password is incorrect, double-check that you are entering the correct credentials. If you've forgotten your password, you can use the "Forgot Password" feature to reset it.
If your 2FA code isn't working, ensure that the time on your 2FA app is synchronized correctly. Sometimes, time discrepancies can cause the codes to be out of sync. If the issue persists, you may need to disable and re-enable 2FA.
Multiple failed login attempts can result in your account being temporarily locked for security reasons. If this happens, wait for a few minutes before trying again. If you're still unable to log in, contact Bybit support for assistance.
If you're experiencing issues logging in through a web browser, try clearing your cache and cookies or using a different browser. For app-related problems, ensure that you're using the latest version of the Bybit app and try reinstalling it if necessary.
Sometimes, network issues can prevent you from logging in. Ensure that you have a stable internet connection. If you're using a VPN, try disabling it and logging in again.